competence - some practical working definitions
The world of competence management is riddled with jargon. Some of the
key words are defined here. It is not intended as a complete guide
(although we can supply one on request - contact us
for more information).
| Competence is the
ability to perform the work to a set standard. It is a holistic concept that embraces
skills, knowledge and understanding, attitudes, and physical capacity. The emphasis is on
application to work - not knowledge or skills for their own sake. Competencies are expressions of competence,
broken down into bite-sized chunks. They describe clearly the activities involved and the
standards expected of a competent employee.
Competence assurance is a
management control. Its purpose is to satisfy management that people in critical jobs are
able to carry out their duties to a minimum acceptable standard.
Competence management is a
systematic framework within which the company manages all the competencies needed by the
business. It includes priority-setting, controls, and review processes. |
competence balance
applied at work |
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