performance beyond competence    

 

competence - the benefits

A recent research study of competence systems in the UK North Sea found that companies who had implemented such systems could identify real benefits that far outweighed the initial costs:

"For some contractors, the principal perceived benefits of having a competence system are that it satisfies their customers and satisfies the regulator.  Duty holders also see value in the 'insurance' that a competence system provides in case of major incidents.  Nothing in a competence system will prevent people making genuine mistakes, but it can at least provide evidence that the duty holder has reduced the risk to 'as low as reasonably practicable'.
 
"The benefits of a thorough competence management system, however, are seen by many to go far beyond basic insurance, and include:
  • Improved safety of installations (particularly with ageing of equipment)
  • Improved quality and professionalism of staff
  • High levels of trust and reliance on the abilities of others
  • Contribution to building a safety culture of openness and honesty
  • Identification of gaps and providing targets for training
  • Benchmarks for recruitment, job descriptions, and staff development
"Measures of improvement for a competence management system are seen as quantifiable in terms of:
  • reductions in safety incidents
  • reductions in numbers of shutdowns per trip
  • reductions in equipment failures
  • improved uptime of production operation
  • increased productivity per employee
  • significant reduction in the cost of training."

NE Webster, RH Jones, CG Ramsay:
"Study of Competence Assurance System in the Context of Offshore Petroleum Operations", Aberdeen 2001

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More on competence:
competence and risk
  risk-based systems

defining the concepts
  what is competence?

jargon explained
 practical definitions

benefits of competence
  results of a recent study

new look at competence
 is it just a black hole?

beyond competence
 integrated approaches

 

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